Welcome to LoopChat docs

LoopChat is a WhatsApp platform for growing businesses. Your whole team answers customers from one shared inbox, bots and AI agents handle the routine questions, and broadcasts, journeys and store integrations turn chats into sales. It all runs from one no-code dashboard at app.loopchat.in.

New here? Every account starts with a 15-day free trial, no card needed. Start your trial or book a demo.

Get started

Create your account

Sign up and open your dashboard.

Before you connect

What Meta needs from you before a number can be connected.

Connect WhatsApp

Link your WhatsApp Business number through Meta’s sign-up window.

Everyday work

Chat

One shared inbox for every WhatsApp conversation.

Contacts

Your customer list, with tags, segments and import.

Canned responses

Saved replies you can send in one click.

Automate and grow

Bots

Automatic conversations built on a drag-and-drop canvas.

AI agents

Agents that answer in their own words, using your knowledge.

Broadcast

Send a template to many customers at once, now or later.

WhatsApp shop

Show your catalogue products right inside a chat.

Templates

Create the Meta-approved messages that start conversations.

WhatsApp channel

Your business profile, connection status and number health.

Integrations and developers

Shopify

Sync your store and send automatic order messages.

Razorpay

Payments, payment links, plans and payment workflows.

Custom API webhooks

Send a WhatsApp template when another system calls LoopChat.

Developer API

Send templates and push orders from your own code.

Webhooks

Get LoopChat events delivered to your server.

Your account

Plans and billing

Plans, prices, the free trial and what’s billed separately.

Team and roles

Invite teammates and choose what each one can do.

Audit log

See who changed what, under Settings → Audit Log.

Need help? Email hello@loopchat.in.