Add a payment method in Meta
WhatsApp charges for template messages separately from your LoopChat plan. Add a payment method to your WhatsApp Business Account in Meta. Without one, Meta won’t deliver your template messages. LoopChat’s home checklist reminds you about this after you connect your number.
Before you start
Section titled “Before you start”You’ll need:
- Access to your business in Meta Business Suite
- Admin access to your WhatsApp Business Account
- A credit or debit card
- Your billing address
1. Open your business settings
Section titled “1. Open your business settings”Go to Meta Business Suite settings and sign in. Check that the business name at the top left is the one your WhatsApp number belongs to.
2. Open billing
Section titled “2. Open billing”Go to Billing and payments (in some accounts it’s under Accounts → WhatsApp accounts, then the account’s Settings and Payment settings).
3. Add the payment method
Section titled “3. Add the payment method”- Click Add payment method.
- Enter the card number, expiry date, CVV and the name on the card.
- Enter your billing address: country, street, city, state and postal code.
4. Make it the default
Section titled “4. Make it the default”If you have more than one payment method, set this one as the default. Some screens offer a Set as default checkbox while you add the card.
5. Confirm the card
Section titled “5. Confirm the card”Meta may place a small test charge to check the card. If it asks, check your bank app for the amount and enter it in Meta. The card then becomes active.